Ordering
To make sure your ready-made meals arrive fresh and on schedule in Montreal or Laval, be sure to place your order by 5 PM the day before your desired delivery:
✅ Order by Sunday at 5 PM for Monday delivery
✅ Order by Wednesday at 5 PM for Thursday delivery
Whether you're ordering healthy meals, vegetarian options, or convenient snacks, placing your order on time helps us deliver fresh, ready-to-enjoy meals right to your doorstep.
Yes, you can! Dividing your order between Monday and Thursday deliveries is a great way to keep your meals fresher, especially if you're ordering for the week in Montreal or Laval.
✅ Enjoy meals prepared closer to each delivery day
✅ Add variety by mixing dishes from both menus
Just leave a note at checkout with how you'd like your order split, and we’ll make sure your meals stay fresh and ready to enjoy.
There’s no minimum order required, order as little or as much as you like!
For better value, we suggest ordering at least five meals to take advantage of volume discounts and lower delivery costs per meal.
For smaller orders, in-store pickup is also available as a quick and budget-friendly option.
No subscription needed! You can place one-time orders whenever you like—no commitment required.
We also offer optional weekly ready-to-eat meal delivery in Laval and Montreal for added convenience. Here’s how it works:
✅ When choosing your meals, you’ll see the option to select a one-time purchase or a weekly subscription.
✅ Subscriptions repeat every week on the same day as your first order.
✅ You can customize your weekly plan by selecting the meals you’d like to receive. It’s ideal for busy schedules and healthy eating habits.
✅ You’re always in control—pause, skip, cancel, or edit your subscription any time, as long as it’s 48 hours before your prep day.
Whether you order once or every week, your ready-to-eat meals are always freshly prepared and delivered to your door in Laval or Montreal, ready to enjoy.
We offer secure and convenient online payment options, including Visa, Mastercard, and PayPal. Whether you're scheduling your weekly meal delivery in Laval or ordering a few healthy dishes in Montreal, checkout is fast, safe, and hassle-free.
Delivery
Absolutely! You can choose in-store pick-up at our Laval location or home delivery in Montreal or Laval—whatever works best for you.
Just select your preferred option during checkout, and we’ll make sure your ready-to-eat meals are prepared fresh and ready to go.
Meal pick-up is available at our Laval location from 6 PM to 9 PM on Mondays and Thursdays.
Home deliveries in Montreal and Laval take place between 6:30 PM and 9:30 PM on the same days.
We prioritize freshness—your meals are prepared the same day and kept safe until they reach your hands.
Whether you’ve ordered plant-based options or protein-packed plates, everything arrives fresh and ready-to-eat.
Please note: Delays may occasionally happen due to traffic or weather conditions.
It’s best to have someone available during your scheduled delivery window to receive your ready-to-eat meals. This helps avoid any risk of theft or missed deliveries.
If you’re not home, you can leave delivery instructions at checkout, and our driver will do their best to leave your order in a safe spot, such as your condo lobby or doorstep.
For your peace of mind, you’ll also receive a call when the driver arrives.
Please note: We are not responsible for unattended orders left without confirmation.
On delivery day, you’ll receive an SMS notification with a tracking update and estimated arrival time.
When the driver arrives at your address, they’ll also call or message you to confirm that your order has been dropped off safely.
Our delivery service fee ranges between $10 and $12. This small charge allows us to maintain tight delivery windows in the evening, so your meals arrive fresh—without waiting around all day.
Product
Our standard portions include:
115g of protein (for example, grilled chicken, salmon, or falafel)
150g of carbs
100g of vegetables
These sizes are measured by weight, not by calories or macros.
Looking for larger or smaller portions?
You can customize your meals by visiting our Custom Meal Plans section.
Yes, most meals can be frozen if needed.
While we recommend enjoying them fresh for the best taste and quality, freezing is a good backup option if you can’t finish them in time.
Please note: Salads and wraps are best enjoyed fresh and should not be frozen.
Of course! You can reheat your meals in the microwave or oven. Here’s how:
Microwave Heating:
- Remove the lid and sauce cup (if included).
- Loosely place the lid back on the container.
- Heat for about 2 minutes (adjust based on your microwave and preference).
Oven Heating:
- Transfer your food to an oven-safe tray (containers are not oven-safe).
- Heat in the oven until warmed to your liking.
Yes! We offer a fully customizable meal option where you can choose each ingredient and portion size to fit your specific needs.
Whether you're following a keto, vegetarian, gluten-free, or any other diet plan, our meal preparation and delivery service gives you full control over your meals.
Ready to build your perfect plate?Visit our Custom Meals page to explore all available options and start creating your personalized meals today.
Definitely! You can build keto-friendly meals using our Custom Meals tool. Here’s how:
Filter by diet type to see keto-friendly options.
Add healthy fats like avocado or olive oil.
Reduce or remove carbs to fit your personal macros.
While we offer a few keto options in the à la carte menu, the Custom Meals section gives you full control to build your perfect keto plate.
Yes, we do! You can find gluten-free meal options by filtering by diet type or by looking for the gluten-free label on our menu items.
Please note:
While we use gluten-free ingredients, our kitchen also handles products containing gluten, so trace amounts may be present. If you have severe intolerances, please consider this before ordering.
Your safety is important to us.
Here’s what you need to know before placing your order:
Allergen Information:
Allergens are listed on each meal page — please review them carefully before ordering.
Order Notes:
If you have any allergies, be sure to mention them in the order notes at checkout.
Shared Kitchen Notice:
Our kitchen also handles common allergens like nuts, dairy, soy, and shellfish.
Packaging Reminder:
Always double-check the product packaging for the most up-to-date allergen and ingredient information.
Yes! Our containers are recyclable and dishwasher-safe.
✅ Rinse or wash to remove any food residue.
✅ Reuse them for meal prep or leftovers.
✅ Recycle by placing them in your recycling bin after use.
Each meal on our menu includes a Nutrition Facts & Allergens section with macros, ingredients, and allergen details.
Just click to expand and view the information before placing your order.
Note: Custom meals don’t currently include detailed nutrition info.
Nutrition labels are not printed directly on the containers.
We’re here to help!
If there’s an issue with your delivery or any of your meals, please email us at info@freshmtl.ca and let us know what happened.
Your satisfaction is our priority, and we’ll do our best to make it right.
